When your car breaks down in the middle of the road, the last thing you want is to deal with shady towing services or surprise fees. But that’s exactly what happens when you rush into calling just any tow truck in Edmonton. Whether you’ve been in an accident, your engine won’t start, or you’ve got a flat tire, making the wrong call can cost you time, money, and even damage your vehicle. 

If you want safe, affordable, and reliable help, here’s everything you need to know about choosing the right towing services in Edmonton—and avoiding the ones that’ll leave you stuck. 

1. Look for 24-Hour Emergency Response 

Not all towing companies are open around the clock. A reliable service offers 24-hour roadside assistance in Edmonton, not just during business hours. Breakdowns and emergencies don’t wait for the perfect time, so your tow truck shouldn’t either. 

Imagine being stranded during a freezing Edmonton winter night. If the towing company you call isn’t operational after hours, you’ll be stuck in a dangerous situation. Reliable companies will have dispatchers and drivers ready at all times, so you never have to wait too long for help. 

My Big Tow is ready day or night, 7 days a week, even during holidays and snowstorms. 

2. Don’t Fall for “Too Cheap to Be True” Offers 

You might be searching for cheap towing in Edmonton, but ultra-low prices can sometimes come with hidden costs. Some companies might charge low upfront but tack on fees for mileage, hook-up, or even weekend service. 

Too many people get lured in by low base rates only to face a bill that’s double or triple what they expected. Watch out for companies that refuse to provide a written or texted quote. Always insist on an all-inclusive price estimate before giving the go-ahead. 

The smarter choice? Look for affordable pricing with clear, upfront estimates—like those from My Big Tow, which offers cheap rates without compromising on service quality. 

3. Ask About What Kind of Vehicles They Tow 

Not every tow truck can handle every vehicle. Need truck towing in Edmonton or long-distance towing? Some companies only deal with small cars or can’t transport your vehicle safely across longer routes. 

If you drive a pickup truck, a low-clearance sports car, or an SUV with a lift kit, be sure the tow service has the proper equipment. Flatbed towing is ideal for certain vehicles, while others may require wheel-lift towing. Long-distance towing also means the driver must understand how to safely secure the vehicle over many miles. 

At My Big Tow, we tow everything from compact sedans to SUVs, pickup trucks, and even heavy-duty commercial vehicles. We also specialize in long-distance towing in Edmonton, so your ride gets where it needs to go, no matter how far. 

4. Make Sure They’re Licensed and Insured 

This is where many people make a critical mistake. Don’t just ask “how much” or “how soon”—ask if their drivers are certified, insured, and experienced. A wrong move by an untrained driver can damage your car, and if they’re not insured, you’ll be stuck with the bill. 

Towing may seem straightforward, but improperly securing a vehicle or using the wrong type of tow truck can cause hundreds or even thousands of dollars in damage. A licensed towing company carries liability insurance and has trained operators who know how to avoid accidents. 

My Big Tow takes safety seriously. Every operator is licensed, insured, and trained to follow safe towing practices. No shortcuts. No risk. 

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