My Experience Using a Card Payment Machine for My Business

Introduction
When I first started my small business, I only accepted cash. I thought it would be simple and cheaper. But as more customers asked, “Do you take cards?”, I realized I needed to upgrade. That’s when I started looking into getting a card payment machine — and it was one of the best decisions I’ve made.
In this article, I’ll share my personal experience, what I learned, and why every business today needs a card machine.
What Is a Card Payment Machine?
A device that enables you to accept debit or credit card payments is known as a card payment machine, card reader, or PDQ machine. Most machines now also accept:
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Contactless payments
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Mobile wallets (Apple Pay, Google Pay)
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Chip and PIN transactions
These devices send funds straight to your company account over Wi-Fi, mobile data, or a phone line.
Why I Decided to Use a Card Payment Machine
At first, I wasn’t sure if a card machine was necessary. But over time, I faced a few problems:
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Customers carrying less cash – More people use cards or phones now.
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Losing sales – Some customers walked away when I said "cash only."
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Keeping change – Managing coins and notes was a hassle.
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Manual bookkeeping – Tracking daily sales was time-consuming.
I realized that accepting cards would save time, reduce errors, and make my customers happier.
How I Chose the Right Card Payment Machine
There are many providers in the market. I wanted something:
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Easy to use
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Affordable
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Reliable
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With good customer support
I looked at options like:
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Square
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SumUp
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Zettle by PayPal
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Worldpay
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Dojo
After comparing, I chose SumUp Air for its low upfront cost, no monthly fees, and simple setup.
Setting Up the Machine – Super Easy!
Setting up my card payment machine was much easier than I expected. Here’s what I did:
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Ordered the machine online (it arrived in 2 days).
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Downloaded the app on my phone.
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Connected the device via Bluetooth.
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Linked my business bank account.
In less than 15 minutes, I was ready to take card payments.
What Changed After I Started Using It
After a few weeks of using the card machine, I noticed big improvements:
More Sales
Customers who didn’t carry cash could now pay easily. My sales increased without doing anything extra.
Faster Checkout
With contactless payments, transactions took just a few seconds. You can stop waiting for change and counting coins.
Clear Records
Every transaction was recorded in the app. At the end of the day, I could see exactly how much I earned.
Happy Customers
People loved the convenience. Many even told me they prefer card-only shops.
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Features of a Card Payment Machine
Here are a few tips I’d share if you're choosing your own machine:
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Transaction Fees – Some machines have no monthly fee but charge per transaction (e.g., 1.69%). Others have flat monthly fees.
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Connectivity – Choose one that works well with your setup (Wi-Fi, 4G, Bluetooth).
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Battery Life – If you're mobile (like a food truck or market stall), battery life matters.
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Support – Make sure there’s good customer service in case something goes wrong.
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Receipts – Receipts can be printed by certain machines, emailed, or texted by others.
Popular Card Payment Machines in the UK
Here are a few trusted names I found in my research:
Brand |
Setup Fee |
Monthly Fee |
Best For |
SumUp |
Low |
None |
Small/start-up shops |
Zettle |
Low |
None |
Cafés & mobile sellers |
Square |
None |
None |
Pop-ups & quick setup |
Dojo |
Medium |
Yes |
Restaurants, salons |
Worldpay |
High |
Yes |
Larger retail stores |
Is a Card Machine Right for You?
If you run a shop, salon, café, or market stall in 2025 — then yes, it probably is! Most people now expect card or contactless payments. Having a card payment machine makes your business look more professional, and you won’t miss out on sales.
Even if you’re a freelancer or service provider, like a plumber or cleaner, mobile card machines can help you get paid on the spot.
Final Thoughts
In retrospect, purchasing a card payment terminal was one of my best business decisions. It helped me modernize my operations, serve my customers better, and boost sales without extra effort. I would advise you to go ahead if you are still considering it. Choose a reliable provider, set it up, and watch how much easier your daily sales become. Whether you’re new to business or looking to grow, a card payment machine isn’t just a tool — it’s an investment in your success.
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