TIMWOODS> is an acronym that represents forms of performance improvement. TRANPORT> Excessive or unnecessary number of process steps to get the desired operation compelled. INVENTORY> Inventories that customers haven’t received. Ongoing process waiting to be actioned. MOTION> Motion which is excessive, number of clicks, screens, apps. WAITING> Waiting for performance, outage or poor response time. OVER PROCESSING> Overdoing work, adding no value to the desired outcome. OVERPRODUCTION> Over features that nobody reads, email sent to everyone, which is unnecessary. DEFECTS> Defects due to over complex solutions & mistakes & errors that need to be resolved. SKILLS> Underutilising people’s talents skills & capabilities.